You´re in your dream home in Playa but you’ve suddenly realized, it isn’t as quiet as you thought it would be! Thomas Lloyd gives you some ideas on how to resolve the problem
You invested in a property in the Riviera Maya and now you have a party everyday… next door, thanks to your noisy 
First, be aware that there’s a limit of noise allowed: 68 decibels during the daytime, and 65 in the nighttime. You can use the graphic shown here to assess the noise and make sure that it’s above the limits.
If the noise is loud, report the problem by dialing 066 from a local number. This is important to have evidence of the situation, and it’s especially important in case of recurring episodes. If you don’t speak Spanish, ask for help from a friend or neighbor. The report can be anonymous.
If the report is made during the nighttime, the operators will send a police car to check the complaint, ask the people to reduce the noise and notify that there’s a complaint from the neighbors.
Now, if you’ve done this many times and there’s no change in behavior, you can make an actual complaint in paper. Look for the offices of the Dirección de Ecología and go in person to make a complaint for Ruidos molestos (Annoying noises), mentioning the exact address and time in which the noise takes place. By doing this, an inspector will deliver a summon to the mentioned address up to two times. If the person ignores these summons, they’ll get a third one notifying that they have infringed the law and therefore be fined.
It can be a lengthy process, but it’s worth doing it if you want to protect your investment and actually enjoy being home.
Finally, if you’re still looking for a property, ask your agent about the different zones, since there are parts of town where higher levels of noise are allowed, such as the area where the nightclubs are located.
Do you have any questions about real estate in Playa del Carmen? I’m here to help!
Contact me at info@topmexicorealestate.com
